Issue 1: Not able to see messages on Facebook Messenger
This is one of the most common issues that most users have struggled with Facebook messenger. You may not be able to see any of the messages or new messages with this problem. However, before finding the solution for it make sure the app can access internet. In some cases, it can be a connectivity problem. Even with good connection app is facing problem then you need clear the cache of Facebook Messenger.
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Following are the steps you can use to clear the cache of the Facebook Messenger:
Step1. Make sure Facebook Messenger is not running in the background. If it is close it, as it will always check for new updates and add new cache.
Step2. Now go to the settings and proceed to the application manager.
Step3.Under application manger scroll down to the Facebook Manager and open it. The next screen will show various information of Facebook messenger app. It will show the size of the application and the amount the data is stored by Facebook Messenger.
Step4. Scroll down you will see an option called Clear Cache. Just tap on it. Moreover, tap on clear data.
Now the app will be forced to download new data. You can use third party apps like Android Assistant, which automatically clears cache regularly.